Terms & Conditions, and Policy

These Terms & Conditions (“Terms”) govern the use of the YOUNITE Studio website and the purchase of products offered through it. By accessing this website or placing an order, you agree to be bound by these Terms. YOUNITE Studio reserves the right to amend or update these Terms at any time without prior notice. The version published on this website at the time of your order shall apply.

All YOUNITE Studio products are handcrafted using carefully selected natural materials. As wood is a natural and living material, every product is unique. Variations in grain, colour, texture, surface appearance and other natural characteristics are inherent to the material and are not considered defects. Product images are intended for illustrative purposes only and may differ slightly from the delivered product.

Wood naturally reacts to changes in temperature and humidity. As a result, minor dimensional changes, movement or slight warping of up to approximately 10 mm may occur over time. Such natural movement does not affect the structural integrity, functionality or quality of the product and shall not be regarded as a manufacturing defect or cause for complaint. Any such variations are purely aesthetic in nature. YOUNITE Studio shall not be liable for natural changes in the wood resulting from environmental conditions, climate, humidity, temperature fluctuations or the natural ageing process.

To preserve the quality and longevity of your product, it should be used and stored indoors only. The product must not be exposed to rain, standing water or excessive moisture. It should not be stored outdoors or in prolonged direct sunlight, nor placed near radiators, fireplaces or other significant heat sources. Extreme fluctuations in humidity or temperature should be avoided. The product should be cleaned only with a soft, slightly damp cloth. Abrasive materials, solvents and aggressive cleaning agents should not be used. Damage resulting from improper use, storage, maintenance or environmental exposure is not covered by warranty, and YOUNITE Studio accepts no liability for such damage.

The meditation stool is intended exclusively for its designed purpose as an indoor seating and meditation aid. The stool has been tested and is approved for users weighing up to 100 kg. Exceeding this maximum recommended user weight or using the product in a manner inconsistent with its intended purpose may compromise its performance and safety. The product must not be used as a step stool, climbing aid or for any purpose other than its intended use. It should not be modified, altered or subjected to excessive force, misuse or loads beyond normal seating use. YOUNITE Studio shall not be liable for injuries, damages or losses resulting from improper, unintended or negligent use of the product.

All prices displayed on the website are stated in the applicable currency and are subject to change without notice. Orders become binding once payment has been successfully processed and confirmed by YOUNITE Studio. While every effort is made to ensure product availability, YOUNITE Studio reserves the right to refuse or cancel orders in exceptional circumstances, including pricing errors, suspected fraud or product unavailability.

Delivery times provided on the website are estimates and may vary depending on production schedules, shipping providers or circumstances beyond our reasonable control. YOUNITE Studio shall not be responsible for delays caused by third-party carriers, customs procedures or events of force majeure.

Customers are entitled to their statutory warranty rights under the applicable laws. However, natural variations in wood, including differences in grain, colour, texture, slight dimensional deviations, minor warping and changes resulting from environmental conditions or normal ageing, do not constitute defects and therefore do not give rise to warranty claims where the functionality of the product remains unaffected.

To the fullest extent permitted by applicable law, YOUNITE Studio shall not be liable for indirect, incidental or consequential damages arising from the use or misuse of its products. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for intentional misconduct, gross negligence or mandatory consumer protection rights.

All content published on this website, including but not limited to product designs, photographs, graphics, logos, videos, illustrations, texts and branding, is the intellectual property of YOUNITE Studio and is protected by applicable copyright, trademark and design laws. No content may be copied, reproduced, distributed, modified or used without the prior written consent of YOUNITE Studio.

These Terms shall be governed by the laws of the Federal Republic of Germany. Mandatory consumer protection provisions applicable in the customer’s country of residence shall remain unaffected. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@younitestudio.com .

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@younitestudio.com.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should email us at hello@younitestudio.com in order to take appropriate measures.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.